Occasional Digest

UK travel company goes bust with all holidays cancelled

A TRAVEL company in the UK has gone into administration after nearly 20 years.

Regen Central Ltd, a travel company that specialises in package holidays to the likes of Europe, South East Asia and the Middle East has entered liquidation with all holidays cancelled.

Two plastic travel suitcases in an airport hall.
A UK-based travel company has cancelled all bookings Credit: Alamy

The specific number of Brits impacted by the announcement is currently unclear.

However, some Brits might not get refunds if they had a holiday booked.

Records show that the company’s ATOL protection was withdrawn on January 13.

ATOL is the UK government-backed financial protection scheme that comes into place when travellers book a package trip that includes a flight.

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The licensing is required for all tour companies in the UK and guarantees that customers get a refund if the company collapses.

The UK-based travel agency launched back in 2009 and is Hertfordshire based and was known for selling holidays to the likes of Italy, Bali, Thailand and Dubai.

A spokesman for the Civil Aviation Authority (CAA) said: “We understand the company had no outstanding ATOL-protected bookings.

“Bookings sold as accommodation only, non- flight packages, and flight only bookings for which tickets were issued are not protected by the ATOL scheme.

“As there are no outstanding ATOL-protected bookings, no refunds will be issued.”

The CAA also confirmed that any travellers seeking a refund for ATOL-protected bookings must do this through its claims process.

However, many bookings such as accommodation-only, non-flight packages and ticketed flight only deals, might not be covered by the ATOL protection scheme.

In simpler terms, this could mean for holidaymakers that have booked with Regen Central Ltd, they might not get a refund.

The spokesperson for the CAA added: “If you believe you are owed a refund for an ATOL-protected booking, under Regen Central Ltd’s ATOL, please contact us via email at claims@caa.co.uk.”

The company was officially ordered to wind-up – a court ruling that forces a company into compulsory liquidation – in May last year, with the process commencing in August.

In other travel news, a major airline has cut flights to and from UK as fuel crisis bites ahead of busy summer period.

Plus, a closed UK airport reveals more details about being able to reopen as part of a huge £193million project.

But Brits might not get a refund Credit: Getty

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