Travel Tips

Passengers who go barefoot on planes hit back – ‘I don’t want to wear shoes’

Against the tidal wave of public opposition to those who go barefoot on a plane, there is a countercultural force of people determined to get up in the sky, unencumbered by socks

They may be the most maligned group in modern society – the barefoot passenger.

There is something about a naked, sock-free foot at 30,000 feet that unifies the public in its fury and disgust in a way rarely seen in the 21st-century world of social media polarisation. And every now and again, there’s a particularly egregious case that captures the attention.

Back in October last year, Boston-based artist Ashley Eisenman filmed a man behind her propping his bare foot into the gap beside her seat for the entire hour-long flight, leaving them mere centimeters from her defenseless arm. “He 1000% should be on the no-fly list ASAP,” she wrote after the traumatic incident.

If a one-hour flight from Reno to San Francisco is bad, then a nine-hour journey from Zurich to New York is the stuff of flakey-skinned, wiggly-toed nightmares. That is what happened to Reddit user u/sarahfayejay, who posted an alarming photo with the caption: “I have a 9-hour flight ahead of me.”

And it’s not an issue that inflicts only those in economy. The alarming Instagram page Passenger Shaming shared a video of a woman lying on her back in first class, with both her bare feet resting against the plane’s wall.

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I visited 'world's most walkable city' but it's actually a nightmare for pedestrians

While you might assume that the dislike of this practice was universal and a given, Expedia decided to check. In a 2018 survey of 18,000 travellers it found that more than 90% said it’s never okay to go barefoot on a plane, while a later 2023 Kayak-led piece of peer reviewing found that 76% of travellers “prefer their vision free of toes” on a flight.

Against this tidal wave of public opposition, there is a countercultural force of people determined to get up in the sky, unencumbered by socks.

“I think the trick, generally, is not ask for consent. Idk (I don’t know) why you would anyway, but I’ve seen it done, and the answer was a negative. So don’t ask, just go… Hopefully you won’t get a Karen next to you who does the whole anti-barefeet on the plane shtick that is still doing the rounds…” one Reddit user wrote in response to a member of the r/barefoot community asking how flying with your feet in their birthday suit typically went down.

Another explained their method for getting on board without attracting attention. “I wear a pair of flip-flops or light sandals that I put on when I enter the airport. I go through security in them and take them off while I’m in the terminal. When they announce my flight, I put them back on to go to the gate, board the plane with them on, and once I’m seated, I take them off until the end of my trip,” they explained.

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A third wrote: “I flew back home from Florida in January barefoot without incident. Except a young female TSA agent insistently asked two or three times ‘Where are your shoes?’ I told her that ‘the government does not require me to wear shoes.’ She let me pass.”

While the US government may not require its citizens to wear shoes, American, Delta, and United all explicitly reserve the right to refuse or remove barefoot passengers, though enforcement in practice appears inconsistent based on these accounts. In the UK, none of the major airlines such as Ryanair, easyJet and Jet2 have rules specifically banning passengers from taking off their shoes.

While the majority of people may take issue with seeing a bare foot in a public place, there is a subset of people who sincerely believe in going without shoes, whether that be for foot health or spiritual reasons.

Kriss Sands is a no-shoes advocate whose blog, Born to Live Barefoot, details the ups and downs of living without shoes on. It is something he takes seriously. “In general, as a full-time 24/7 barefooter, the only reason I would ever put on shoes would be when there is imminent danger of my feet being damaged or injured otherwise, such as extreme weather conditions, caustic chemicals, fire, or similar conditions,” Kriss writes.

In one post, Kriss argues that a “passenger who chooses to travel barefoot on a plane is harming no one and should never be of anyone else’s concern.”

According to Kriss, it’s only the US airlines that specify that being barefoot is against their terms of carriage. “I have not seen all foreign based airlines’ contracts of carriage, but I have reviewed the ones from Aeroflot, Air Canada, Air France, Air New Zealand, British Airways, China Southern Airlines, Lufthansa, and Qantas. With the exception of Air Canada, none of these make any mention at all of bare feet or someone who is barefoot,” Kriss writes.

However, he says airports and planes are no places to argue with staff, given how seriously security is taken. From Kriss’s experience, most staff will allow you to board and fly barefoot, so long as you’re polite. Over a 20-year period, he took 114 flights without shoes on and was only asked to cover his feet eight times.

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Brits urged to check luggage for one item now banned for use on planes

Brits going on holiday this autumn have been urged to check their luggage for an item that can no longer be used on planes – and it could mess up your travel plans

If you’re going on holiday this year, you need to make sure you follow a new travel rule that bans the use of one common item on planes. With summer behind us and the kids back at school, many Brits will be looking to book a holiday in the hopes that prices for flights and hotels have dropped.

Before leaving for your trip, it’s important to make sure you understand all the rules in place for everything from your flight to airport security, as you don’t want to get caught out with something that can ruin your holiday. One woman recently said her travel plans were almost scuppered by one little-known rule she didn’t know, as it only came into effect recently.

In a video on TikTok, a woman uploaded a video that captured the moment passengers on her Jet2 flight were told they could not use power banks while on the flight, due to a new rule.

Passengers were told: “As of the first of August, it is now illegal to use power banks on European aircraft, so if you’ve got a power bank with you, it should remain switched off, as these are forbidden for use on flights.”

The woman could be seen shaking her head and exchanging a confused look with her daughter, as she seemingly had no idea that the rule was in place. This was made even clearer with her video’s caption, where she admitted she had been hoping to use her power bank to charge her phone during the flight.

She wrote: “My phone’s about to die.”

It is not illegal to bring power banks on planes, but current aviation rules ban using them to charge devices or recharging the banks themselves during flights. This is because they carry a fire risk if the battery inside overheats, which can be dangerous to passengers on board – so it’s best to charge your device before you get on the plane.

Power banks must never be stored in your hold luggage, and should instead go in your hand luggage. This helps to reduce the risk of fire, as it can be quickly dealt with if something does go wrong and the battery does overheat.

Several commenters on the woman’s video said they agreed with the new rules for safety reasons, as they said they had heard horror stories of power banks catching fire on flights in the past.

One person said: “I can understand as they get really hot. Should really ensure this is known to people as it’s really important.”

Another added: “I brought a new power bank on a plane last year, and when I got off the plane, it had split the casing and was very hot.”

A third wrote: “About time!”

New rules, which came into force in March this year, aim to reduce the likelihood and impact of incidents involving power banks. The UK Civil Aviation Authority (CAA) is asking travellers to familiarise themselves with these rules, which are:

  • Power banks must be carried in hand luggage only
  • Each power bank must be individually protected when not in use, using a pouch, its original packaging or a separate bag to prevent short circuiting
  • You can take a maximum of two power banks per person
  • Power banks must not be recharged on board, including from an in-seat power outlet
  • Power banks up to 100Wh are permitted, while those between 100Wh and up to 160Wh need approval from the airline

Whether you can use your power bank to charge your phone on an aircraft actually depends on the airline. While you cannot charge the power bank itself on any flight, some airlines may allow it to be used as a portable charger.

Ryanair allows them to be used, except during taxi, take-off, and landing, while easyJet, Jet2, Emirates, and Virgin Atlantic do not allow power banks to be used on board at all.



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Little-known iPhone travel hack could spare you panic over flight changes

iPhone users are being urged to take advantage of a little-known travel hack that could stop you feeling confused or panicked over potential changes to your upcoming flight

Turning on one setting on your iPhone could save you from panicking if your flight information changes. Flights in and out of the UK have been thrown into disarray this week after an air traffic control failure caused cancellations and delays to more than 2,000 flights, leaving passengers in limbo.

The majority of the disruption occurred on Tuesday (8th September) and Wednesday (9th September), and while airports are now back up and running, experts warn the knock-on effect of the catastrophic failure of the NATS air control system will continue to be felt for the rest of the week.

If you’re travelling soon and worried about potential disruptions to your flight in the aftermath of the system failure, then there is something you can do to give yourself peace of mind – and it’s all to do with your phone.

Michelle Winterfield, who usually shares finance tips on Instagram, recently shared a video in which she said if you do one thing with your iPhone on the morning of your flight, you’ll be spared any potential headaches if your gate is changed, your flight is delayed, or there are other updates to your travel plans.

She said: “Here’s a flight hack nobody tells you about. The morning of your flight, text yourself your flight number. But here’s the key: you have to include the airline code. So, if you’re on Delta Airlines flight 2358, you type DL2358.

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“Then that text turns into a live link that tells you your gate, your departure time, your baggage claim number, and it updates in real time. No more hunting for screens in the airport. If someone’s picking you up, send them the flight number too, and they can literally watch your plane flying across the screen and see the exact moment your arrival time updates.”

If you have a connecting flight, you can text yourself both flight numbers and take all the stress out of trying to find the right information for your next flight when you’re racing through the airport.

The only downside to the trick is that it only works through iMessage on an iPhone or other Apple device, and there is no function for the same flight tracking on Android phones.

Michelle added in the caption: “The morning of your flight, do this before you leave the house. It changes everything.”

Commenters on the post thanked her for her advice, as many had no idea it was a feature on their phone. Others who used the hack before agreed with Michelle that it’s definitely a “life-saver”.

One person said: “I’ve used this for years, mostly for those picking me up! Works like a charm.”

Another added: “If this is right, it sure would be handy!” Someone else posted: “I never knew, wow! Thanks, girl, you’re a lifesaver.”

It’s important to note the phone trick doesn’t guarantee that your flight won’t be delayed, and it won’t take away the stress of dealing with airport chaos if something similar to the air traffic control nightmare were to happen again. However, it can help you keep track of your own flight information, no matter where in the airport you are.

How to track a flight on an iPhone

  • Open the Messages app on your iPhone or other Apple device
  • Type in the airline code and the flight number into a chat with yourself, or send it to a friend or family member
  • Tap Send via iMessage
  • Wait for the flight number to be underlined, as this indicates that your phone recognises it as a link
  • Tap or press and hold the underlined text, then select ‘Preview Flight’
  • You should now be able to see the flight information

You will need to know your airline’s IATA code as well as your specific flight number to make the trick work. Your flight number is specific to the flight you’re booked on, and should be on your ticket. Some common IATA codes include:

  • British Airways: BA
  • RyanAir: FR (in Ireland), RK (for RyanAir UK)
  • EasyJet: U2
  • Jet2: LS
  • Virgin Atlantic: VS

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Free Ryanair booking ‘tip’ prevents you from getting the middle seat on flight

People have even reported getting the ‘best’ seats using this free method

Ryanair passengers flying abroad to escape the UK weather might want to consider a ‘trick’ to help them be assigned ‘better’ seats without paying extra. The trick, as explained by ITV This Morning’s money-saving specialist Jordon Cox, does involve a little bit of luck, but it could pay off by saving customers up to £38 per person.

On Ryanair, the cost of choosing a specific seat varies based on the route, travel dates, and when you buy. Based on the airline’s published fees table, passengers can expect to pay between £3 and £30 when booking in advance, with fees as high as £38 per seat when booking at the airport desk.

Customers can avoid any cost entirely by accepting a random seat allocation from the airline. However, you leave it up to chance what part of the plane your seats will be in.

These random seats are picked and assigned at the exact moment you complete your online check-in, which is open up to 24 hours before the flight’s scheduled departure time. The airline’s automated system selects the seats, and customers have no say in where they end up if they choose this route.

Ryanair’s algorithm is notorious for assigning middle seats first to these free-allocation passengers, as reported by The Telegraph, and is said to hold back window and aisle seats. Many people will argue that middle seats are not the best place on a plane because they offer the least space when both seats on either side are occupied.

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ITV This Morning’s money-saving specialist Jordon Cox claims online that travellers might be able to take advantage of a workaround to avoid being put in a middle seat. In a post on Instagram, he suggests that one method ‘tricks the system’ into giving you the exact seat you want at no extra cost.

He said: “On the day that you’re checking in (I recommend about five to six hours before your flight), go into seat selection and see what seats are still available. A lot of these will be middle seats.

“Go to a separate tab and make a new booking for the flight you’re on. Put in some bogus names, then select each person a ‘seat’ in the places you DON’T want to sit. Because you’ve selected all those seats, and they’re in ‘someone else’s’ basket – for a short time, you can’t be sat there.

“That’s your cue to go back to your actual booking, and check-in with ‘random’ seat selection. You’ll be placed in one of the remaining seats – hopefully the only ones left are the aisle and the window.”

Reddit users claim that the sweet spot for securing the ‘best seats’ is not long before your flight takes off. By this time, the early check-in passengers have already been forced into specific parts of the plane, reducing the pool of available seats for those still unassigned.

In certain circumstances, Ryanair will likely randomly offer passengers an extra-legroom seat for free, but only under very specific conditions. However, because Ryanair never leaves a flight intentionally unbalanced and cannot leave critical seats empty, they will release them into the free pool at the absolute last minute.

If the only empty spots left on the aircraft are the premium legroom seats (like the emergency exit rows), the algorithm is forced to give them to you for free because it has nowhere else to put you and safety laws state that the emergency exit rows (Rows 1, 16, and 17) cannot be completely empty during takeoff and landing.

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Flight attendant tells travellers to stop wearing 1 item of clothing on planes

A flight attendant has told travellers to stop wearing a common item of clothing to travel on planes. According to Cher Dallas, a certain garment should always be avoided

When people travel, a lot of thought can go into their outfits, but there’s some items of clothing you may actually want to avoid wearing on planes. According to flight attendant, Cher Dallas, there’s a certain item that people should stop wearing as soon as possible when jetting off abroad.

Cher, who shares travel tips and stories on TikTok, said there’s one item she never wears to travel on a plane, and there’s good reason why too. It’s one piece of air travel advice you may want to follow from now on when you jet off on adventures around the world.

It’s not the first piece of advice of its kind to be shared either. Previously, another flight attendant cautioned travellers about wearing certain clothes on planes too.

What is her advice?

In a candid clip discussing the clothing, Cher said: “Since everyone gets fuming mad at me when I say don’t wear shorts when you travel, coming from a flight attendant, guess how many diapers got changed on the seats yesterday on my one flight? Four.

“Guess how many announcements we made for people to not do that? Three. People don’t care.

“Guess how many of those diapers were poopy? All four.

“They change them on the seats, and you want to rub your skin on there? You do.

“You want to. You’re dying to. Enjoy your staph infection. Just don’t say I didn’t warn you.”

Why should it be avoided?

There are a few reasons why it’s best to avoid wearing shorts on planes. Many flight attendants note that airplane seats are rarely deep-cleaned between quick turnaround flights and can harbour bacteria, body fluids or spills from previous passengers.

Wearing long trousers creates a physical barrier so your skin does not touch the upholstery directly. It’s much better to keep your legs covered.

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As well as this, plane cabins often get very chilly during flights, and shorts leave you exposed to cold drafts. If surfaces are sticky, bare legs could also stick to chairs.

It’s also considered wise to cover your legs in case of an emergency. In a rare emergency evacuation, where evacuation slides are deployed, bare legs can suffer painful friction burns or scrapes as you slide down.

Therefore, there are various reasons why shorts should be avoided. As well as exposing you to germs, they can actually be problematic in other ways too.

This is why it’s best to avoid wearing them any time you board a plane. You’ll be glad you did it later down the line.

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2,836 UK holidaymakers turned away from airports at two travel destinations

Travel experts say people are confused and think they only need a passport

Thousands of UK holidaymakers are being stopped at international borders and refused entry due to confusion around visas, permits, and entry requirements, new figures have shown/ Data obtained by Confused.com found that more than 2,800 British travellers were refused entry at the US and Australian borders between 2023 and 2025. 2,836 Brits were denied entry across the two countries over the three-year period. More were turned away in 2025 alone (1,607) than in the 2 previous years combined (1,229).

In the US, the 2,533 refusals related to visa or travel-documentation requirements under the visa waiver programme (VWP). In Australia, 303 Brits were refused immigration clearance between 2023 and 2025.

The US figures show a sharp rise in recent years, more than tripling from 424 refusals in 2024. Of the 2,533 Brits turned away, men made up more than two-thirds (1,745), while 18–35-year-olds were the largest age group (1,498). Nearly 100 under-18s were also refused.

Incorrect documentation was behind over half of UK refusals at the Australian border. While some destinations now offer visa-free access, many still require certain permits or specific documentation to be allowed in the country.

Travellers often assume they can rely solely on their passport or arrange permits upon arrival, when in reality, permits can take time to process or come with additional costs. This leaves them at risk of being turned away at the border.

Further research suggests the problem is part of a broader lack of awareness and confidence among travellers. Half say they aren’t confident which countries require a tourist visa for entry and 54% say the visa application process is too complicated or confusing.

Over half of travellers cite visa fees as a deterrent.

Confused.com has launched a new visa checker tool, designed to help UK travellers quickly understand the entry requirements for their destination before they travel.

Tom Vaughan, travel insurance expert at Confused.com, said: “Being turned away at border control is something no traveller expects, but it’s a real risk if you’re unsure about the entry requirements for your destination. Visa rules can be complex and vary between countries, so even small mistakes can result in people being refused entry and losing out on their holiday.

“And it’s worth knowing that if you’re refused entry, it may not be covered by standard travel insurance. Insurers may treat refusals as a preventable risk rather than an unforeseen emergency. This means you could be left to bear the cost of return flights and non-refundable bookings yourself.”

He added: “Visas are just one part of getting ready for a trip. Travellers should also check their passport validity, make sure they have appropriate travel insurance and understand what it does and doesn’t cover, and keep important documents and emergency contacts easily accessible to avoid any last-minute issues.”

Destinations with visa requirements

European Union

  • Requirement: European Travel Information and Authorisation System (ETIAS) permit required for short stays (up to 90 days in a 180-day period).
  • Cost: €20 application fee (exempt for under 18s and over 70s).

United States of America

  • Requirement: Electronic System for Travel Authorisation (ESTA) under the Visa Waiver Program.
  • Cost: $40 USD.

Australia

  • Requirement: eVisitor visa or Electronic Travel Authority (ETA), valid for stays up to 3 months.
  • Cost: Free eVisitor visa, or a service fee of $20 AUD if applying via the ETA app.

China

  • Requirement: Temporary visa-free entry allowed for short stays under a policy running until December 2026.
  • Cost: N/A (Free during the temporary policy window).

India

  • Requirement: e-Visa or regular paper tourist visa (passport must be stamped upon arrival).
  • Cost: £25–£80 for an e-Visa (depending on duration); approximately £127 for a standard paper tourist visa.

Pakistan

  • Requirement: Tourist visa required prior to arrival; Intent to travel must be submitted at least 24 hours before departure to obtain a Visa Grant Notice.
  • Cost: Varies by visa type and duration (processing takes 7–10 business days).

Kenya

  • Requirement: Electronic Travel Authorisation (eTA) applied for online in advance (recommended at least 2 weeks prior to departure).
  • Cost: Approximately £16.

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Passport holders urged to avoid getting ‘caught out’ by common EES mistake

The EU’s Entry/Exit System (EES) is now in place and, while most travellers are familiar with the biometric checks, a travel expert warns it’s the lesser-known rules that are catching people out

Lots of tourists may be feeling nervous about travel delays this year after reports emerged airports could face a new wave of chaos. Some of this worry has stemmed from the fact that EES, which stands for Entry/Exit System, has come into place this year – this is an automated digital IT system developed by the European Union to register non-EU nationals each time they cross the external borders of participating European nations.

However, if you’re due to travel and want to know what to expect, there’s some expert advice you may want to take on board. A few simple travel tips can make all the difference to helping the start of your holiday go more smoothly.

It’s not the first time the subject has been highlighted to travellers either. Previously, it was reported how UK travellers were preparing for border delays due to the system.

What’s it all about?

This year marked the first summer that the EU’s new Entry/Exit System (EES) has been in operation and, while you’ve likely seen reports about lengthier queues at certain airports, for most holidaymakers, it’s simply another aspect of travelling that requires a bit of adjustment. If you’re bound for countries such as Spain, France, Italy, Portugal or Greece, here’s what you need to be aware of before you fly.

Travel expert Ricky Durrance, of package holiday specialists Teletext Holidays, says that, while everyone’s heard about the biometric checks, it’s the minor regulations that are tripping people up. He issued some guidance to help travellers.

Don’t get caught out

One of the least well-known aspects of EES is that your registration is tied to your passport, not to you personally. So, if you’ve renewed your passport since you last visited an EU country, you’ll be treated as a first-time traveller, even if you’ve previously completed biometric registration.

That means providing fingerprints and a facial scan once again at the border. So, you’ll need to allow extra time.

“Many travellers would assume once they’re already in the system that’s job done,” said Ricky. “But EES is tied to the passport, not the person, so don’t be caught out by unexpected enrolment.”

Can things be sped up?

Depending on where you’re departing from, you may even be able to complete part of the process before you set off. The EU’s free Travel to Europe app allows travellers using participating border crossings to upload passport details and a facial image up to 72 hours before departure, helping make the process even smoother.

It’s worth checking whether your airport supports it before you travel. If you’ve booked a package holiday, border delays can have a knock-on effect on transfers, so check with your travel agent whether your departure airport supports early enrolment and allow extra time on arrival.

What about kids?

Families should also bear in mind that every traveller has their own EES record, children included. Each child will require their own passport and facial image check, although under-12s are exempt from providing fingerprints, which helps to speed things up slightly.

It doesn’t apply in every country

The good news is that EES isn’t applicable across the board. Popular holiday hotspots including Turkey, Egypt, Morocco and Tunisia fall outside the Schengen Area, meaning British tourists heading there won’t need to complete EES checks.

For anyone weighing up destinations, it’s simply another factor worth taking into account alongside the weather, budget and the kind of break you’re looking for. Check whether your chosen destination requires EES before you travel.

“Like any new system, there’s always a settling-in period,” added Ricky. “The important thing is not to let the headlines put you off travelling. Millions of people are still enjoying holidays across Europe.

“If you know what to expect, allow a little extra time where needed and make sure your passport is up to date, the whole process should be straightforward.”

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Travel insurance warning issued over ‘medical screening’

Some issues can make it harder to find affordable travel insurance

Expert advice has been issued for many Brits planning to go abroad. People with disabilities and long-term medical conditions are being warned to shop around for travel insurance as their health history can send premiums soaring.

Having a medical condition does not mean you cannot get travel insurance – but it can make finding affordable cover considerably harder. Research by Which? highlighted in a new post on X on Wednesday, September 2 found that seven in 10 of its members who had bought travel insurance in the previous two years had declared a medical condition. While most said this had only a minor effect on their ability to find an insurer willing to cover them, many reported that their condition pushed up the price.

One in four said their medical conditions had a major impact on what they paid. The problem can become particularly acute for older travellers.

Data from Compare the Market cited by Which? suggests customers aged over 65 pay roughly double once their medical conditions are taken into account. And simply buying a standard travel policy without declaring a condition could leave holidaymakers dangerously exposed.

Insurers usually require travellers to disclose their medical history, with specialist medical screening companies assessing the risks involved. The resulting risk assessment can affect whether an insurer will provide cover and how much it charges.

But different insurers can make different decisions – meaning it pays to shop around rather than accepting the first quote.

Specialist policies to consider

Which? assessed policies from specialist providers and identified several as Best Buys. Saga came out on top, with its Plus annual multi-trip policy scoring 82%.

It provides up to £20 million of medical expenses cover, £20,000 cancellation cover and £10,000 for baggage and valuables. Saga’s Plus single-trip policy scored 81%, while its Standard annual multi-trip policy scored 77%.

Staysure Signature scored 74%, with unlimited medical expenses cover, £15,000 cancellation cover and £5,000 for baggage. AllClear Platinum scored 70%, also offering unlimited medical expenses cover.

Which? also highlighted InsuranceWith’s Platinum policy, which scored 68% and includes £5,000 of gadget cover.

Don’t hide your medical condition

Travellers should be completely open about their health when buying cover. A medical condition may result in a higher premium or an exclusion being added to a policy. An exclusion could mean claims linked to that condition are not covered – potentially leaving someone facing a huge bill if they become ill abroad.

Which? insurance expert Dean Sobers said there is a reason it publishes information about the medical screening companies used by insurers. The organisation found that 80% of the policies it assessed used Verisk for medical screening, while 12% used Protectif.

This can matter because insurers may reach different decisions about whether to cover someone – and what to charge – even when the same screening process is involved. He said: “When searching for quotes, you may have found yourself answering what feels like identical health-related questions over and over even when trying different insurers. You’re not imagining it: medical screening is outsourced by most travel insurers, with the vast majority using just two firms – Verisk and Protectif.

“While the insurer makes the ultimate decision about how much to charge you, the different approaches of the screening companies can lead to a different picture of your risk. Verisk, for example, asks you to state the name of your medical condition, while Protectif begins by asking you which medications you’re taking and works backwards from that.

“No particular screening company is necessarily going to deliver a cheaper quote, but if you feel like you’ve hit a brick wall with one, trying another could be worth it.”

Specialist insurers are specifically designed to deal with travellers who may be rejected, heavily loaded or offered limited cover by mainstream providers. And with the cost of holidays already high, shopping around could make the difference between being properly protected and taking a potentially disastrous gamble by travelling without adequate insurance.

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Brits taking more business trips than pre-pandemic – but it’s not all bad

A new study suggests one in four workers are travelling more for business than before the pandemic, with many embracing the new ‘bleisure’ trend.

A quarter of workers are now travelling more for business than they did before the pandemic, research has revealed. A study of 2,000 adults who have previously travelled for work discovered 18% have undertaken 12 or more business trips in the past year.

During that period, the busiest months for travel were May, September and April, with the average employer willing to splash out £165 for accommodation. Meanwhile, £68 was the average daily allowance for meals and transport.

The research was commissioned by Hotels.com, which has introduced a new business travel experience through its app to make work trips quicker and simpler to arrange.

The app allows business travellers to save work-trip preferences, locate business-ready hotels, rebook favoured stays and earn rewards on corporate trip.

The study also forms part of the global marketplace’s Booked for Business report, which discovered 48% of workers believe the finest business travel destinations combine work and leisure, reflecting what it describes as “the growing importance of ‘bleisure’ travel”.

According to those surveyed, cities London, New York and Paris epitomise this ‘bleisure’ travel trend the most, making them the optimal destinations for work-related travel.

Business travellers are also placing greater emphasis on the benefits they receive when travelling for their jobs – with 26% revealing they make a hotel stay “great.”

These include a complimentary breakfast (51%), room upgrades (32%) and flexible check-in (26%).

But when it comes to completing the job, 57% said access to high-speed Wi-Fi is a crucial priority.

Melanie Fish, travel expert and spokesperson for Hotels.com, said : “Business travel is no longer just about getting from one meeting to the next. Travellers want a hotel and destination that can keep up with both sides of their personality.

From high-speed Wi-Fi and an early breakfast before a big presentation to a great location and a comfortable place to unwind afterwards.”

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Parents handed airport boost but there is a catch

Families should be aware of some important rules before they travel

Heathrow has issued a summer travel update telling families they can now benefit from a major change to Britain’s airport border controls.

The airport said: “Get ready for easier arrivals for families. Children aged 8 and 9 will now be able to use the eGates. They will need to have an eligible passport and be travelling with an adult”. The change could prove a welcome boost for parents returning to Britain from their summer holidays – potentially cutting the time they spend queuing at passport control.

Children aged eight and nine can use UK eGates, bringing them into line with older children who are already eligible to use the automated border gates.

But there is an important catch. The youngsters must have an eligible passport, be travelling with an adult and, under the Government’s rules, be at least 120cm (3ft 11in) tall.

The change came into force on July 8, just as the summer holiday travel season was getting into full swing. And the Government estimates that up to 1.5 million more children could become eligible to use eGates over the next year.

For parents facing the prospect of tired youngsters after a long flight, the prospect of avoiding a lengthy passport-control queue could be particularly welcome. Heathrow has urged passengers travelling with younger children to check airport signage or speak to staff if they are unsure which lane they should use.

What parents need to know

The expanded eGate access applies to eight and nine-year-olds who meet the requirements.

They must:

  • Be aged eight or nine
  • Be at least 120cm tall
  • Have an eligible passport
  • Be travelling with an adult

The Government says the change covers more than 290 eGates across the UK and at so-called juxtaposed ports, where British border checks are carried out in Europe. Millions of passengers already use eGates each year.

The Government says using one typically takes only a few minutes – and increasing the number of people who can use them should also help reduce queues for passengers who still need to go through staffed passport control.

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Major change for families

The move was announced by the Home Office in May as part of a wider programme to transform the UK’s border system. Migration and Citizenship Minister Mike Tapp said: “Travel with young children can be stressful for parents.”

He said expanding eGate access would allow more families to have a “swifter and smoother journey home” while keeping Britain’s borders secure.

Border Force Director General Phil Douglas said eGates were an “essential part” of keeping the border secure.

He said the expansion would deliver safe and smooth journeys while freeing officers to concentrate on intercepting people who pose a threat to the UK.

Karen Dee, chief executive of AirportsUK, welcomed the change, saying it would give more families the opportunity to use the technology and could reduce waiting times.

Part of wider border overhaul

The change comes alongside the Government’s wider push to modernise Britain’s borders. The Electronic Travel Authorisation scheme has also been introduced for eligible travellers, with almost 25 million ETAs issued, according to Government figures.

The longer-term ambition is for a more “contactless” border, with facial comparison technology being used to verify travellers’ identities.

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Everything you’re entitled to if airline loses your luggage

Holidaymakers may be entitled to claim compensation when an airline loses, damages or delays their luggage

Holidaymakers facing the misery of lost, damaged or delayed luggage could be entitled to compensation from their airline – but they need to act quickly.

Passengers arriving at their destination only to discover their suitcase has failed to make the journey with them have legal rights that can help them recover some of the costs. Citizens Advice says travellers have the right to claim compensation from an airline when checked-in luggage is delayed, lost or damaged. But there are important deadlines – and passengers should report a problem as soon as possible.

The consumer advice charity warns that the rules for cabin baggage are different. You can generally only claim for a problem with hand luggage where the airline was at fault.

Don’t leave it too late

Citizens Advice says holidaymakers should report missing or damaged luggage to the airline straight away. At the airport, this will normally involve completing a Property Irregularity Report (PIR) at the baggage claims area.

Passengers should keep a copy of the PIR, or obtain written confirmation from the airline if they report the problem later. Making a report does not necessarily mean a compensation claim has been made. Passengers will normally still need to submit a separate claim unless the airline agrees to pay certain expenses upfront.

There are strict deadlines

One of the biggest traps is assuming there is plenty of time to make a claim.

Citizens Advice says the usual deadlines are:

  • Damaged luggage: claim within seven days of receiving it.
  • Missing or damaged contents: claim within seven days of receiving the luggage.
  • Delayed or missing luggage: claim within 21 days of the flight.
  • Luggage not returned within 21 days: it is officially treated as lost, meaning passengers should make a claim as soon as possible.

A suitcase that eventually turns up after several days does not necessarily mean a passenger has lost their right to compensation. Citizens Advice says it is still possible to claim for delayed luggage if it is returned within the 21-day period.

What can you claim for?

The compensation available from an airline is generally limited. For delayed luggage, this can include the cost of essential items needed while waiting for the suitcase, such as toiletries and underwear.

Passengers may also be able to claim some of the cost of repairing or replacing luggage and its contents if they are lost or damaged. If a traveller has to collect delayed luggage themselves, says they may also be able to recover reasonable transport costs.

But holidaymakers should not assume they will receive the full replacement value of everything inside a suitcase. Airlines will often ask for receipts and proof of purchase, while Citizens Advice warns that they will not normally pay ‘new for old’ replacement costs.

There can also be restrictions around valuable, fragile or perishable items packed in checked luggage. Total compensation is generally limited to around £1,000 and is often considerably less.

Passengers cannot normally claim for stress or inconvenience caused by the luggage problem, or for knock-on problems such as missing a connection.

Keep every scrap of evidence

Anyone making a claim should keep hold of their paperwork.

Citizens Advice says airlines will usually expect passengers to provide documents such as:

  • their boarding pass;
  • luggage tags showing the identification number;
  • the PIR or written confirmation that the problem was reported;
  • receipts for emergency purchases made because of delayed luggage;
  • proof of purchase for lost or damaged belongings;
  • photographs showing damage; and
  • estimates for the cost of repairs where relevant.

Travellers should keep copies of their claim and the original documents.

How to make the claim

Passengers should check with their airline to find out how it wants compensation claims submitted. If there is no specific claim form, Citizens Advice says travellers may need to write to the airline’s customer service department.

The charity advises making clear that the claim is being made under the Montreal Convention. The claim should include details of the flight, including the date, flight number, departure point and destination.

Travellers should explain what happened, set out the amount being claimed and provide a detailed list of the luggage or contents that were lost or damaged. Any essential items bought because of the delay should also be listed, with copies of supporting receipts and other evidence.

What if several airlines were involved?

Passengers travelling on connecting flights operated by different airlines may be able to claim against any of them. However, Citizens Advice says most airlines expect the claim to be made against the last airline boarded.

An airline cannot simply refuse to deal with a claim because another carrier was involved. If a passenger gets nowhere they can seek advice from the Civil Aviation Authority (CAA).

What if the airline rejects your claim?

Holidaymakers who are unhappy with an airline’s response can take the matter further. Citizens Advice recommends first trying to resolve the complaint through the appropriate process.

The CAA can take up complaints against airlines or airports in certain circumstances, although its role depends on whether the airline or airport belongs to an approved alternative dispute resolution scheme. As a last resort, passengers can consider taking a case to the small claims court.

A luggage claim can generally be taken to court within two years of the flight, although court action can be costly and time-consuming.

Check your insurance too

There is another option that could prove easier and more generous. Citizens Advice says that if luggage is covered by travel insurance or a home contents policy, making an insurance claim may be preferable.

This is because insurance can potentially provide more money and may be easier to claim through than pursuing the airline.

Passengers needing further help can contact the Citizens Advice consumer helpline on 0808 223 1133 or use its online service.

The charity also advises checking the specific rules applying to the airline, as individual procedures and deadlines can vary. More information here.

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