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Chaos erupted as British passengers were left stranded at Linate airport in Milan due to huge delays at border control meaning they missed their flight back to Manchester

easyJet passengers were ‘close to passing out’ after being left in the heat as their flight left to Manchester without them due to border control chaos.

About 100 people have been left stranded in Milan on Sunday, April 12 after facing up to three hour queues at Milan’s Linate airport because of new border control checks.

As well as concerns over how to get home, many passengers were left vomiting and passing out due to the heat, according to the BBC.

easyJet said it was working to support passengers but that the situation was “outside of our control”.

Large queues formed at the international airport causing mayhem.

Pictures and videos shared online showed scenes of mayhem as large queues formed at the international airport.

The carnage comes after the UK government updated its guidance to people travelling to the European Schengen area, meaning they may have to register biometric details when they arrive.

The implementation of the EU entry and exit system (EES) is an electronic system that replaces the physical stamping of passports when going through boarding control.

The airline said that it held the plane for almost an hour extra, but eventually had to depart due to crew working hours.

Passengers have been left disappointed after arriving at the airport in plenty of time and now facing huge delays to return home.

Emily Benn, from Grimsby, was travelling with five others on the 11am flight. Her new flight will now go to Gatwick rather than Manchester, meaning a £400 taxi fare on arrival.

She told the M.E.N: “We got to the airport at 8am and our flight was due to leave Milan Linate at 11am. As soon as our gate came on the board, we went straight to it and there was already a huge queue.

“The queue was for three separate flights, and there were hundreds of passengers all trying to get through. The new EES wasn’t working, so we all had to be checked by two people on passport control.

“It got to 11:20am and we were told the flight had left without us. They put us all on a shuttle bus and sent us back to the arrivals area, where we had to go back to the easyJet desk.

“We were told to rebook flights, so have booked to Gatwick and will then pay £400 for a taxi back to Manchester as that’s where our car is parked. We are a party of five adults and one child, who is due to have spinal surgery in a few days.”

Other passengers shared the ‘nightmare’ experience on social media. One posted: “What a nightmare!

“You abandoned me and 122 other passengers in Milan. You flew to Manchester with 34 onboard.

“We queued for three hours and all the time the flight info remained at ‘boarding’ we were then told the delayed flight had left.”

An easyJet spokesperson said: “We are aware that some passengers departing from Milan Linate today experienced longer than usual waiting times at passport control and we advised customers due to fly to allow additional time to make their way through the airport.

“We held flight EJU5420 from Milan to Manchester for nearly an hour to give passengers extra time but it had to then depart due to crew reaching their safety regulated operating hours. Customers who missed the flight have been offered a free flight transfer.

“We continue to urge border authorities to ensure they make full and effective use of the permitted flexibilities for as long as needed while EES is implemented, to avoid these unacceptable border delays for our customers. While this is outside of our control, we are sorry for any inconvenience caused.”

A group of 24 passengers watched in disbelief as their plane took off after spending over an hour navigating airport security delays at Tours Airport in France

Ryanair passengers were left stunned when they glanced out the window after enduring 90 minutes queuing through security. A group of 24 travellers watched in complete disbelief as the aircraft they were supposed to be boarding departed without them whilst they remained stranded in the terminal.

The service, departing from Tours Airport in France, was scheduled to fly to Marrakech in Morocco at 12.15pm on Wednesday, 11 March. With just 15 minutes remaining before departure, the pilot took the decision to shut the doors and proceed as planned, leaving a quarter of his passengers behind.

According to Ici, the pilot instructed that the passengers’ luggage be offloaded from the aircraft in order to keep to his timetable. And whilst he acknowledges the carrier is perfectly entitled to take such action, French holidaymaker Maxime says he was left absolutely astonished when he discovered what had occurred.

The 37-yea-old maintains he turned up at the airport nearly two hours ahead of his scheduled take-off time. He said: “It’s a completely crazy situation.

“Going through customs and security took ages. We spent over an hour and a half there. At one point, we realised the pilot had decided to take off without us, knowing that our suitcases were already on the Ryanair plane.”

Maxime claims his baggage stayed on the tarmac as the aircraft departed at 12.57pm, 42 minutes beyond its scheduled take-off. He branded it a “completely absurd situation”.

Louis Chaumont, director of Tours Airport, described the circumstances as “regrettable”. He clarified that pilots are permitted to depart during their allocated take-off slot to prevent having to wait for another to become available.

He indicated this was one of three key factors that resulted in the passengers missing their flight. He stated: “The first was an unannounced inspection by the gendarmerie brigade across the entire airport. The second is the introduction of a new measure, the ESS (Entry/Exit System).

“This is a measure introduced by the EU which requires customs checks on all passengers entering and leaving the Schengen area, so passengers travelling to Marrakech are affected.

“Previously, the screening rate was 10%, and it takes time to implement this measure, which takes three to four minutes per passenger. Added to this is the third factor: the pilot of this flight had a designated take-off slot. If he doesn’t comply, he has no idea when he’ll be able to get another one to fly. So he’s perfectly within his rights to close the doors of his plane and take his slot.”

Whilst the director stopped short of promising full refunds for passengers, he confirmed compensation claims will be evaluated individually. He indicated the airport “will investigate what happened and determine who is responsible.”

In a statement to French media outlets, Ryanair maintained its policy is to guarantee a “punctual departure”. The airline asserted the delays within the airport were “entirely beyond our control”.

A spokesman informed ICI: “Had these passengers arrived on time, they would have boarded this Tours–Marrakech flight alongside the 155 other passengers who arrived at the gate on time. We regret that these delays, caused by security checks at Tours Val de Loire Airport-which are entirely beyond our control-resulted in some passengers missing this flight.”