littleknown

WE all know to take good care of your passport, but what happens if someone steals it?

One couple missed out on their holiday and lost thousands of pounds when their passport was stolen at a busy train station.

Talking to The Telegraph, Reverend Bruce Johnson and Sarah Johnson said they had their passports stolen in London St Pancras.

The couple were heading to Amsterdam when they discovered their travel bag with their documents had been nabbed.

Usually, Brits can opt for a premium one-day service for passport renewals if there is a problem with their documents, for example if it is damaged.

But, this service cannot be used when a passport is lost or stolen.

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In this case, it requires extra checks from the “Lost, Stolen and Recovered” team at HM Passport Office.

The quickest option for anyone with a stolen passport is the one-week Fast Track service.

As the couple were heading on their holiday on the same day, their plans were completely ruined.

Rev Bruce Johnson told the publication: “After speaking to the Home Office plus the Dutch embassy, they wouldn’t accept our other forms of ID, such as driving licences.

“So we had to go home – and lost the whole holiday.”

Eurostar refunded the couple’s tickets, but the loss of everything else from accommodation to train and taxi fares and replacement passports has cost them £2,219.

The couple’s travel insurance policy did not cover passport theft either.

Having a passport stolen is not uncommon – the Passport Office reported that almost 370,000 passports were reported as lost or stolen in the UK in 2025 by November.

This is 62 per cent more than all of 2024.

Advice on the GOV.UK website reads: “You must cancel a lost or stolen passport as soon as possible.

“This will reduce the risk of anyone else using your passport or your identity. You can report a lost or stolen passport for someone else if they cannot do it themselves.”

Advice from the Post Office reveals that if your passport has been stolen, you won’t be able to get a replacement quickly.

It says: “You usually can’t use the one-day Premium Service to replace a lost or stolen passport. This is only for renewing an existing adult passport, where you still have your old one.

“In rare cases, such as a serious illness or bereavement, you may be able to get urgent help. If this applies to you, you’ll need to contact HM Passport Office directly to discuss your situation.

“If you need a replacement quickly, the 1 week Fast Track service is usually the fastest option.”

For the one-week fast track, the earliest time you can get an appointment is the day after you apply.

The new passport is delivered by courier a week afterwards.

This costs £192 for an adult passport and £156.50 for a child passport.

If you want to find out more about other passport rules, head here.

The family holiday has been left in doubt after she discovered her daughter’s passport did not meet strict travel rules

A singer has issued a plea for help after discovering at the last minute that her daughter’s passport could fail strict travel rules. Rules mean there must be a set amount of time available on a passport or the holder will not be allowed to travel.

Under rules following Brexit people travelling to EU countries, except Ireland, along with Switzerland, Norway, Iceland, Liechtenstein, Andorra, Monaco, San Marino and Vatican City must have at least three months left on their passports after the day they plan to leave, warns ABTA. The passport must also have been issued less than 10 years before the date of arrival at the country.

Musician and singer Philippa Hanna turned to Facebook to seek advice after her family holiday to Portugal appeared to be in jeopardy. The Christian music star who has toured with mainstream artists including Lionel Richie, Leona Lewis, Anastacia and Wet Wet Wet, told how she had just discovered that her daughter, Ozma’s, passport would not meet these rules.

She said: “GUYS!! We need help. Do I know ANYONE who works for or is connected to the passport office or something even close? We need emergency advice ahead of our family holiday tomorrow?”

She later went on to explain: “I just found out Ozma has 5 weeks less than needed on her passport for flying to Portugal.” She then added: “We’re only going for 5 days so the week fast track wont work. I’m just wondering if there’s any way of getting an extension or a special permission or something.”

One follower suggested she contact her MP who might be able to speed up getting a new passport. Gayle Hunter, who said she was a former duty manager at an airline, said: “They’re normally strict at least 3 months after the last day you’re leaving on passport. An MP can get you a new one in three hours under parliamentary privilege.”

However this was disputed by another poster who said he worked in the airline industry and travelled extensively. John Dinsdale said he had been stung by the rule himself, and insisted an MP would be unlikely to help. He said: “There is a parliamentary/MP escalation route, but it only applies for compassionate reasons (family death, serious illness) not for holiday travel, so it won’t help here.

“You could try contacting the airline to ask if they’ll allow “OK to board,” but I doubt that’s your best option. Even if they agreed, Schengen countries require a minimum of 90 days’ passport validity, so Portugal border control could still refuse entry on arrival.

“For an airline to allow to board they would need authorisation from the Portuguese immigration department first. If you’re refused entry, the airline will face a fine (amounts vary by country), and you’d likely be liable for the cost of the return flight, airlines won’t board anyone without valid travel documents in the first place.

“I’ve actually been on the receiving end of this myself, I can’t get an ESTA for the US because of my travel history, apparently America don’t like Iraqi stamps in passports, so I know firsthand how strict airlines are about not boarding anyone without the right documents. It’s not something they’ll bend on.

“Realistically, a new passport won’t be issued in time even by fast track. I’d contact your travel insurer now to ask about cancellation/rebooking cover, I know this is not what you want to hear, but it’s the most likely outcome.”

What the government says

So what are the rules? According to the government there are steps you can take – but it usually still takes some time.

It advises: “You can pay to get a passport urgently if you think the standard service will take too long.” It explains there are 2 ways to apply for an urgent passport.

1 day premium

According to the government website the earliest you can get an appointment is 2 days after you apply. It says: “You’ll need to hand in your old passport at your appointment. Your new passport will be ready to collect from the passport office 4 hours after your appointment.

“You can only use this service to renew an adult passport. It costs £239.50 (or £253.50 for a 54-page frequent traveller passport).”

1 week fast track

With this one the earliest you can get an appointment is the next day after you apply. It advises: “Your new passport will be delivered to you by courier 1 week after your appointment.”

You can use this service to:

• renew a passport
• change personal details on your passport (for example your name, place of birth or gender)
• replace a lost, stolen or damaged passport
• get a child passport

It costs £192 for an adult passport (or £206 for a 54-page frequent traveller passport). A child passport is £156.50 (or £170.50 for a 54-page frequent traveller passport).

Is there anything any faster?

It advises: “If you need to travel urgently for medical treatment, on government business, or because a friend or family member is seriously ill or has died, call the Passport Adviceline instead.”

With the summer holidays set to be one of the busiest travel periods, everyone needs to be aware of the different rules when it comes to taking a nifty gadget on board flights

Before jetting off abroad this summer, it’s vital to understand the little-known gadget rule that varies by airline.

For most of us, packing a power bank for our holiday is top of the list, whether it’s to use at the airport or while exploring a new city. But there are strict rules for carrying the nifty gadget onboard.

Earlier this year, the International Civil Aviation Organisation amended its rules on passengers carrying power banks, along with lithium cells or batteries, onboard any aircraft. The changes came into effect on 27 March, limiting how travellers pack and use their power banks, with a cap on the number that can be taken on board.

The amended rules from the ICAO stated that power banks:

• Must be carried in carry‑on baggage
• Must be individually protected when not in use
• Must not be recharged on board the aircraft
• Should not be used to charge other portable electronic devices on board the aircraft
• Maximum of two power banks per person

There have been various reports of power banks causing hazardous issues onboard, with safety experts at the UK Civil Aviation Authority (CAA) explaining that lithium batteries found in power banks can be dangerous on planes, primarily because they can enter “thermal runaway.” This is a process in which a battery experiences a rapid, uncontrollable temperature surge, potentially leading to fires, explosions, and the release of toxic fumes.

In accordance with International Civil Aviation Organisation rules, most airlines allow passengers to carry two power banks per person on board. However, they cannot be used during the flight and must be taken on board in their hand luggage.

What airlines allow two power banks?

• Asiana Airlime
• British Airways
• Cathay Pacific
• China Airlines
• easyJet
• EVA Air
• Jet2
• Lufthansa
• Korean Air
• Loganair
• Qantas
• Ryanair
• Singapore Airlines
• Starlux Airlines
• TUI Airways
• United
• Vietnam Airlines
• Wizz Air

While these airlines allow two power banks on board, they also outline their own additional rules, including the permitted watt-hours and the required device condition. So it’s vital to check your airline’s specific power bank rules before jetting off abroad.

What airlines only allow one power bank?

While most airlines allow travellers to take two power banks on board, Emirates restricts customers to just one power bank per person. They state that it must be under 100 watt-hours, carried in hand luggage, and cannot be used to charge devices on board.

The airline also outlines that the power bank should not be placed in the overhead lockers, but must be placed in the seat pocket or in a bag underneath the seat in front. For full details on Emirates’ power bank rules, visit their website.

What airlines allow more than two power banks?

Meanwhile, Virgin Atlantic permits passengers to carry up to five power banks or spare batteries per person. However, it depends significantly on their watt-hour (Wh) rating.

They also need to be stored in hand luggage and cannot be used during the flight. For full details on Virgin Atlantic’s power bank restrictions, visit their website.

Do you have a travel story to share? Email webtravel@reachplc.com

Before Paul Mescal became a blockbuster star in films like Gladiator II and Aftersun, he played a supporting role in a gripping Irish psychological thriller now streaming on Channel 5

Fans of the Heartthrob Irish actor, best known for his break out role in Normal People, should turn to this lesser known thriller for the perfect binge-watch.

Actor Paul Mescal who has since appeared in the likes of Gladiator II, Hamnet and Aftersun plays a supporting role in this TV series, portraying the character of Sean McKeogh, a local builder in Ireland and volunteer firefighter.

He serves as Ophelia, the protagonists’ confidant and the person she turns to for support as she attempts to uncover the truth behind a devastating death.

The Deceived, released in 2020, follows her time as a university student who becomes romantically entangled with her married lecturer Michael Callaghan, at Cambridge University. Although, her Irish lecturer is from the fictional village of Knockdara in County Donegal, where most of the show is set.

Inevitably, their affair spirals into tragedy, leaving her ensnared in an ever-growing web of deceit and gaslighting, caught up in a dangerous power struggle with her secret lover, and now, a murder case.

Written by the same writer behind the award-winning Irish television series Derry Girls, this show offers something entirely distinct, yet is every bit as deserving of a binge-watch session.

The Deceived is a 2020 mini-series that unfolds a psychological thriller across four episodes. Since its release, the Irish-British production has largely slipped under the radar, despite having a popular actor.

A review of the programme on IMDb compares the story to that of Rebecca, claiming that the show clearly draws on it as inspiration. They wrote: “This is a spooky thriller with obvious references to Rebecca by Daphne Du Maurier. I loved it.

“I don’t get the negative reviews. It had good twists and turns. I thought the acting was very good. I looked forward to each episode.

“It was rather unsettling at times, best watched in the company of someone else, not by yourself. If you like Rebecca you’ll love this. Loved the ending.”

Another reads: “This was a truly excellent four part drama, The Deceived is a smart, creepy, sinister series, which will have you gripped until its conclusion. I would agree with the comments about this having more than a hint of Rebecca about it, very much so, and despite being set in modern day, the story has a wonderful vintage feel to it, it could have been written in 1946.

“Very nicely produced, well made, very well acted indeed, Emmett J Scanlan gives a very good, captivating performance throughout.”

Joining Mescal in the cast are Emmet J Canlan as the lecturer and Emily Reid as the student, alongside Eleanor Methven, Catherine Walker and Ciara Berkeley. While critical reception has largely celebrated the performances of those involved, the majority of complaints appear to be directed at weaknesses in the script and storyline.

A critic points out: “The script is very underwhelming as some conversations are awkward and cut way too short with unanswered questions. It’s very unnatural and makes everyone seem odd and disconnected from each other.”

As a series that flew largely under the radar following its ill-timed release during the pandemic, it seems the show is still waiting to reach the wider audience it deserves. If nothing else, devoted Paul Mescal fans would do well to seek it out and witness one of his lesser-known early roles, before he rose to become the Hollywood heavyweight he is today.

All four episodes of The Deceived are available to stream now for free on Channel 5.

As parts of the UK are set to get warmer again this weekend, Brits should be aware of little-known beach rules

England’s south-west coastline is famed for boasting an abundance of beautiful beaches to discover. From breathtaking coves that can hold their own against Greece’s white sand shores, to Blue Flag-awarded stretches, the UK’s magnificent coast is difficult to surpass.

Blue Flag beaches are acknowledged for their exceptional levels of cleanliness and dedication to safeguarding the natural environment, but this is no simple achievement. Keeping the coastline in immaculate condition can prove quite demanding, particularly during the busy summer months when parts of the UK welcome a great number of visitors to its shores.

While some regulations are relatively straightforward to observe, and anticipated of those visiting the beach, particularly regarding staying safe on the shore, other regulations are enforced more rigorously.

Standard beach etiquette involves noting which flags are flying and refraining from entering the water in hazardous conditions, as well as not disturbing local wildlife during your visit.

It can also involve being considerate of fellow beachgoers by keeping music at a reasonable volume and remembering to collect your litter, but some regulations are, in reality, legally enforceable and could get you into trouble if breached, reports Devon Live.

For those with dogs, the Public Spaces Protection Order (PSPO) enables numerous local councils to implement seasonal limitations on dogs on beaches during peak periods, but other laws may take you by surprise.

Understanding the laws can prevent a relaxing day at the seaside from becoming a stressful, and expensive, outing. One seemingly innocent activity is in fact prohibited on British beaches and could result in a penalty of up to £1,000.

With the warmer weather this weekend and holiday season rapidly approaching, ecology specialists at Arbtech are urging beachgoers to bear in mind that taking pebbles, seashells or sand from British beaches is actually against the law.

Many visitors to the seaside might be tempted to slip a pebble into their pocket as a keepsake after a glorious day by the sea, yet what most people don’t realise is that this is illegal under the Coast Protection Act 1949.

Stones, shells and even items such as driftwood all play a vital role in maintaining coastal ecosystems, and removing them risks causing serious damage to these environments.

Arbtech’s Andrew Ward commented: “One person taking a pebble or shell may not seem like much, but when thousands of visitors are doing the same, it can have drastic impacts on the coastal environment. Over time, we could start to see increased erosion, the loss of natural sea defences, and disruption to habitats that many species rely on.”

Local councils are responsible for enforcing this rule, particularly at popular tourist destinations where the problem has previously occurred.

Andrew added: “The law is clear and it’s not just there to spoil any fun. It’s a reminder that beaches are protected for a reason. We all have a role to play in preserving the environment so that it can continue to thrive for generations to come.”

While gathering seashells may bring back fond childhood memories and look charming on a windowsill, these natural treasures are essential for providing microhabitats to a wealth of local wildlife. Capturing a photo of the beach on your phone or camera is a far safer, and most likely more affordable, way to preserve the memory of the UK’s stunning coastline.

Many Brits heading to the EU are dreading their journey through the airport due to the new European Entry/Exit System (EES), but many don’t realise there’s an app available to cut waiting times at certain destinations

Peak holiday season is upon us, and the launch of the European Entry/Exit System (EES) is reportedly causing queues at destinations such as Spain, Greece, and France.

Local media in Spain has warned that Brits could face six-hour queues, and there have been reports of passengers missing flights, with airports blaming “additional processing requirements”. All non-EU visitors to the European Union, including Brits, are now required to have biometric information such as facial images and fingerprints taken on arrival, and must also use the machines on departure to help the EU flag overstays.

One of the reasons why Brits often face longer queues at the airport is that, while EU passport holders have their own lanes, Brits have to queue alongside other non-EU nationalities. But for those going to Portugal or Sweden this summer, there is a way to speed up the process.

An official (but not very well-known) app could potentially get you through the airport quicker. At the moment, the Travel to Europe app is only available for visitors to two EU countries, but it could be rolled out to other destinations in the future, according to its developers.

Brits heading to these countries can download the app on the App Store or Google Play – making sure you download the right app and not a third-party one.

Create a new journey by selecting the country you’re arriving in or departing from, this can be done up to 72 hours before your travels begin. You can then add a border crossing point and your estimated time of arrival.

Travellers can then scan the personal details page and chip of their passport, take a selfie to confirm their identity, and answer a few questions about their plans. Normally, these steps would be done at the EES kiosks, so by doing them on the app at home, you can save time at the airport.

Families travelling together can also add other passengers before submitting their journey. Once registered, you’ll get confirmation that your journey has been accepted. Then you simply need to follow the signs at the airport to make your way through security. The app developers are careful to point out that using the app doesn’t guarantee border entry, and that anyone passing through the airport can still be flagged for additional checks.

But for the majority of holidaymakers, this could cut down on the time they spend queuing and waiting to enjoy the Portuguese sunshine.

Reviews of the app have been mixed so far. One user said: “Pointless to have an app that supports only one country – I understand it is optional for Member States to incorporate the app into their systems, but it doesn’t mean this couldn’t have been arranged better.” But there were success stories, with one user saying: “I went to Stockholm…. long queues for UK passports. I had already used the app, and used the pre-registered lane. Two people in front of me. The whole process took about three minutes. Very impressed!!”

Around 2.4 million British tourists visit Portugal every year, making up the majority of the country’s tourism, although this is a fraction of the 19 million British visitors Spain saw in 2025. Overall, foreign tourists contribute €5.2 billion a year to the country’s economy (about £4.5 billion), with Brits as the biggest spenders followed by Germans.

Have a story you want to share? Email us at webtravel@reachplc.com

Passengers flying on popular budget airlines this summer have been warned over a 32kg bag rule that many holidaymakers don’t know about, and it can see your suitcases turned away at check-in

There are endless packing hacks online to help you minimise the amount you take on a plane, but let’s face it, some of us just like to take a lot of extra stuff when we go on holiday.

And it’s not always out of choice. If you’re travelling with a baby, or you need to pack medical equipment, the size of your suitcase can soon grow and the luggage scales at the airport could end up groaning under the weight of your luggage.

Some passengers who travel as a group will use a bag-pooling hack. This means their luggage allowance as a group is spread between multiple cases. For example, if you travel as a couple and buy two 20kg bags, you could have one that weighs 30kg and one that weighs 10kg. But this travel hack does have a major exception some travellers don’t know about.

Not only do airlines’ policies vary on bag-pooling, with each one having its own rules about whether you can use this method, there’s also a strict upper weight limit for a single piece of luggage.

This rule isn’t about the airlines trying to charge extra for luggage. Bags need to stay under a certain weight due to baggage handlers having restrictions on how much they can lift. For most carriers, this is a strict 32kg weight limit for a bag or any item being checked in. Anything tipping the scales over this weight could therefore be refused at the check-in desk.

Here’s a look at what the UK’s most popular airlines say about upper weight limits and whether they allow bag pooling on their flights.

EasyJet

On easyJet’s website, it explains the rules about upper weight limits and sharing baggage allowances: “If you’re travelling with family or friends on the same flight and booking, you can pool your total weight allowance.

“This means that the total weight allowance can be split among the total number of bags booked, as long as no single item weighs more than 32kg. Maximum total size (length + width + height) = under 275cm.”

Jet2

Recently, a passenger with a booking for 10 people took to social media to ask Jet2: “If one person is over does all the weight pool together or does everyone individual need to be 22kg?” The airline replied: “Yes you are able to pool your luggage providing you do not go over your overall weight limit and no one bag weighs more than 32kg.”

The customer then followed up to ask: “So one person won’t be charged if their case is overweight slightly and the rest are under?”, to which Jet2’s customer service representative replied: “That’s correct. If one bag is slightly over, but others are under, you will still have room within your overall allowance and will not be charged.”

TUI

Passengers flying with TUI should check their booking to see whether the flight is operated by TUI airways itself, or another carrier. Some packages booked through TUI fly with third-party airlines.

TUI’s website states: “If you’re travelling with TUI Airways, you’re allowed to pool your luggage allowance with anyone else travelling on your booking. However, each bag can only weigh up to 25kg.

“If you’re unsure of your luggage allowance, then you can find this on your booking confirmation or by logging into Manage my booking”. Passengers who have booked a TUI package with a flight on a different airline should contact the company they are flying with directly for advice.

Ryanair

Ryanair’s FAQs are very clear about bag-pooling, saying: “Yes. Bag pooling is allowed between passengers with check-in bags on the same flight reservation. This means that if you have two 20kg Check-in Bags (40kg total) on your booking, one of those bags could weigh 15kg while the other weighs 25kg.”

But it was clear about its upper weight limit, saying: “However, no bag can weigh more than 32kg.”

Have a story you want to share? Email us at webtravel@reachplc.com

LONDON isn’t necessarily known for its gardens – but it does have some spectacular green spaces.

In fact Syon Park in Hounslow has just been named the ‘best public garden in London‘.

The gardens at Syon Park were named the best in London by White Stores, experts of outdoor living.

They looked at 240 gardens in total, totting up the best from factors like on-site attractions to Google ratings, reviews – even average amount of rainfall and sunshine.

Topping the table was Syon Park in Hounslow, West London.

The entire estate is one of the Duke of Northumberland‘s homes – its been owned by the family for over 400 years.

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While it is still a family home, the house, along with the award-winning gardens are open to the public on certain days during the week.

Of course the Bath stone manor is impressive, but it’s the grounds that you have to check out this summer.

There’s 100 acres of parkland on the estate with trees, grassland, wildflower meadows and an ornamental lake.

One called it a “hidden gem” which “exceeded expectations.”

While you’re having a stroll around the gardens, it will be hard to miss the enormous glasshouse.

The conservatory has an enormous dome-shaped roof and was once used to grow exotic plants from countries like South Africa and Australia.

The building was neglected during World War One, but was restored in the late 1980s.

Fans of Netflix‘s Bridgerton might recognise Syon Park; the glasshouse conservatory was used as a venue for Lady Danbury’s ball in series two.

Kylie Minogue and Little Mix even filmed music videos in there.

If you want to visit the estate, Syon Park is open on Mondays, Tuesdays and Sundays between 10.30AM and 3.30PM.

Tickets to the gardens and conservatory start from £7 for adults, £5.50 for concessions and £3.50 for children (between 5-16).

If tickets are bought on the door it’s £1 more expensive.

While it’s a private home, some state rooms at Syon Park are open to explore.

It has a huge Great Hall with patterned tiled floor and Greek-style columns.

The Ante Room (essentially a waiting room) has gold detailing with paintings of Greek and Roman gods on the walls.

Others that visitors can see are the state dining room, drawing room, gallery, print room and Princess Victoria’s bedroom.

You can get a glimpse of the inner courtyard too which has a pretty fountain and neat hedges.

If you want to visit the whole estate, including the house, it’s a little more expensive – with an advance ticket, it costs £16.50 for adults.

For concessions it’s £15, children between 5-16 it’s £9.50 – children under five go free.

Again, entry on the door is an extra £1 on top of the online ticket price.