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Major warning for Ryanair passengers flying from 12 November as check-in rules change

The Irish airline has decided to make a major change that will impact their passengers from 12 November onwards. Here’s everything you need to know about the new system

Ryanair passengers have been given a last-minute warning about a major change the airline is making in a matter of days.

Passengers flying with the Irish airline any time from 12 November onwards will need to follow a new rule – and not everyone is happy about it.

The budget airline has announced it is ditching physical boarding passes and going completely digital, which means paper print-outs will be a thing of the past. Travellers will now be required to show their boarding passes through the Ryanair app.

The company hopes to cut around 300 tonnes of paper annually by switching to digital, with Ryanair CMO Dara Brady explaining the airline settled on November 12 because it’s a quieter time for travel.

However, many have expressed concern about the potential challenges for elderly passengers who might not use the internet or possess smartphones.

Ryanair’s boss, Michael O’Leary, has now sought to reassure passengers with anxieties about the compulsory smartphone boarding passes. He said: “Almost 100 per cent of passengers have smartphones, and we want to move everybody onto the smartphone technology.

“The big concern that people have is: ‘What happens if I lose my battery or whatever, I lose my phone?’ reports Wales Online.

“If you lose your phone, no issue. As long as you’ve checked in before you get to the airport, we’ll reissue a paper boarding pass at the airport free of charge. But you have to check in before you get to the airport.

“Also, if your battery dies or something happens, once you’ve checked in, we’ll have your sequence number anyway at the boarding gate, we’ll take you, you’ll get on. So nobody should worry about it.

“Just make sure you check in online before you get to the airport, and then all will be fine.”

Guidance on Ryanair’s website echoes this, adding: “If you have already checked in online and you lose your smartphone or tablet (or it dies), your details are already on our system and you will be assisted at the gate.”

The website also emphasises the importance of completing their online check-in. “All Ryanair passengers will still receive email reminders to check-in online 48 and 24hrs pre-departure.

“If any passenger arrives at the airport but hasn’t checked in online (having ignored these reminders), they will still be required to pay the airport check-in fee.”

Currently, the fee is set at £55/€55 per passenger for most flights. However, passengers flying out of Spain are obliged to pay £30/€30, while those departing from Austria will be hit with a £40/€40 charge.

There are two exceptions to the new digital boarding pass rule; the first is passengers flying to Albania. Authorities there have insisted passengers present paper passes until March 2026, after which they’ve agreed passes can be digital.

Morocco has the same paper pass policy as Albania, however, it won’t be changing its rules to fit Ryanair’s new paperless policy. Michael O’Leary has confirmed the airline will make exceptions in this case and accept physical passes for flights to the African country.

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‘I was a check-in agent at Heathrow – this trick guarantees a seat change free of charge’

Paying for the extra fees on a flight is a big no-no, but former check-in agent Ashley Bautista revealed this one travel hack that will guarantee a seat charge at no extra cost

When it comes to travelling for long hours, especially on a plane, comfort is the number one priority to start the holiday on the right foot.

The first challenge comes whilst booking your ticket. Airlines charge for almost everything, including seat selection – and there’s nothing worse than being stuck in the middle seat, or at the back of the plane away from your family and friends, especially on a long-haul flight.

As a former check-in agent at one of the world’s busiest airports, Ashley Bautista revealed what you can do instead to get your seat changed at no extra cost – and it works almost every time.

READ MORE: ‘I’ve been cabin crew for over 20 years – take-off activity is gamechanger for kids’READ MORE: ‘I was forced to quit flight attendant job – my huge bum would get stuck down aisle’

Everyone has a preferred seat, whether it’s the window to take pictures of the sky, the emergency exit row for extra legroom, or the back of the plane to be close to the toilet. For that reason, airlines then began to implement charges for passengers to reserve their seats. The other option is to deal with your allocated seat, which is given based on the weight and balance of the aircraft.

According to MSE, a few airlines allow passengers to select their seats free of charge as soon as they book their flight. For example, Japan Airlines and Qatar Airways do this, with some exceptions. Virgin Atlantic also allows passengers to choose their own seat once check-in opens, and British Airways allows those with checked luggage.

If you’re travelling with a big group, the seat allocation system will always try to seat groups on the same booking together. However, if the bookings are, that’s a whole different story. But don’t worry, it’s not the end of the world.

READ MORE: Flight attendant names the best time to use the toilet during a flight

Ashley’s advice is to head to the airport check-in counter as soon as it opens, and politely ask the agent if there are any seats together available. Unless the flight is completely full, most of the time, the agent will put you together with the person you’re travelling with.

Another secret is that even if the flight appears to be full, airlines often don’t manage to sell their pricier extra-legroom seats or emergency rows. In fact, some airlines keep them empty and assign them to random passengers. So, it never hurts to ask for a seat upgrade.

Of course, there are no guarantees and on some occasions, you will have to wait until check-in closes or all passengers are seated. Then, you can move around as you wish, as long as you’re not causing a disturbance to other passengers on board.

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Major UK airport’s new check-in rules gives budget airline passengers ‘more time to relax’

One of the country’s major airport hubs has introduced a new twilight-hour service to give early morning budget travellers more time to relax before taking off.

One of the UK’s major airports has introduced a new check-in service that will ease the burden of early morning flights. The new check-in option will ensure budget travellers are “ready to relax and unwind” before their flight.

Liverpool John Lennon Airport is the latest England airport to introduce twilight bag drop and check-in services. Many airlines have introduced twilight bag drop to ease stress on travellers and check-in desks, especially during heavy travel periods.

Twilight bag drop services allow passengers to arrive at the airport the night before their scheduled departure and check-in their large bags well before the flight’s check-in window.

According to the Liverpool Airport website: “Twilight check-in is now available at Liverpool John Lennon Airport, making it easy for you to turn up the night before your flight and check-in your hold luggage at your airline’s dedicated check-in desk.

“Then, simply turn up the next day, bypass check-in and head straight to security, ready to relax and unwind in departures before your flight.”

Twilight services were previously only available for passengers flying with Jet2.com and Jet2holidays, however a recent announcement confirmed expanded availability.

An “amber alert” announcement from the airport reads: “Passengers travelling with easyJet, Jet2 and Ryanair and departing on flights before 08:00 can all now check in their hold luggage up to three hours before their departure, giving more time to relax and make use of the facilities in the Departure Lounge.”

This service is particularly convenient for anyone living or staying close to their departure airport. But again, not every airline offers this service – so it’s best to check with your tour operator first.

The first step of Twilight check-in is to complete online check-in via Jet2’s website, app, or through their travel agent, at least 24 hours before the flight.

Check-in luggage can then be dropped off at the Jet2 desks at Liverpool Airport between 4.30PM and 9PM the evening before scheduled departure. The following morning, passengers can go straight through to security – bypassing check-in entirely.

Passengers driving to the airport to make use of twilight check-in services can park in the airport’s Drop-off 2 car park. Travellers get one hour complimentary parking to check their bags in, but anything over that time (or the use of other car parks) will be subject to standard parking fees.

Liverpool John Lennon Airport also urges passengers to arrive a minimum of two hours before departure to allow enough time to check-in and pass through security.

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Cyberattack hits check-in systems at some of Europe’s busiest airports | Cybersecurity News

DEVELOPING STORY,

Heathrow, Brussels and Berlin airports among major European hubs confirming disruptions as a result of the attack.

A cyberattack targeting check-in and boarding systems has disrupted air traffic and caused delays at major airports across Europe.

Some operations at a number of airports, including London’s Heathrow, were taken offline on Saturday after a service provider’s software was hit in the attack.

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Heathrow airport, the United Kingdom’s largest and one of the busiest internationally, said Collins Aerospace, which provides check-in and boarding systems for several airlines across multiple airports globally, “is experiencing a technical issue that may cause delays for departing passengers”.

“While the provider works to resolve the problem quickly, we advise passengers to check their flight status with their airline before travelling,” it said.

Collins Aerospace is a major aerospace and military company based in the United States, and a subsidiary of weaponsmaker RTX Corporation – formerly Raytheon Technologies. RTX said it was aware of a “cyber-related disruption” to its software in select airports, without naming them.

“The impact is limited to electronic customer check-in and baggage drop and can be mitigated with manual check-in operations,” the company said in a statement, adding that it was working to fix the issue as quickly as possible.

Brussels and Berlin airports separately confirmed they were also affected by the attack, which rendered automated systems inoperable, allowing only manual check-in and boarding procedures.

“This has a large impact on the flight schedule and will unfortunately cause delays and cancellations of flights,” Brussels airport said, adding that the cyberattack occurred on Friday night.

“Due to a technical issue at a system provider … there are longer waiting times at check-in. We are working on a quick solution,” Berlin airport said in a banner on its website.

Frankfurt airport, Germany’s largest, was not affected, a spokesperson said. An official from the operations control centre at Zurich airport also said it had not been affected.

The Paris Charles de Gaulle airport, also known as Roissy, along with Orly and Le Bourget airports in the Paris area, reported no disruptions.

No group, individual, or state actor has claimed responsibility for the cyberattack, and a motive is yet to be confirmed. There has been no confirmed instance of data theft related to the attack.

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