Vince Aufiero celebrated his 30th birthday in Naples, Italy, with his wife, but claims that the firm left his Audi badly damaged.
Red flags were raised when the couple got back to Gatwick Airport, as they reportedly had to wait more than an hour for the staff just to locate the car.
After they tracked it down, Vince claims that the keys had been left on top of the wheel, clearly in view of any passers-by.
Worse still, he alleged that the vehicle was damaged, with part of the bumper “hanging off” and numerous scuffs and scratches.
Vince told the Mirror: “I can’t believe a company like that in Gatwick Airport is trading, it blows my mind.
“When my wife saw the damage she said ‘Oh my god!’.
“Part of the bumper was hanging off. It was all scuffed. It was like they’d hit a brick wall.”
He added that “alarm bells” started ringing when they dropped the car off, but they never expected things to be so bad when they returned.
The fuming family man is now demanding an apology from My Parking Limited and a refund for the alleged to the £30,000 sedan, which he said was in “immaculate” condition when he left.
It comes after The Sun exclusively reported that a parking firm operating at Heathrow was dumping customers’ cars on the roadside.
Meanwhile, one woman had a better airport parking experience as she saved £600 on the service thanks to a Martin Lewis tip.
My Parking Limited has been contacted for comment.
A spokesperson from the airport said: “Gatwick Airport has no relationship with any alleged rogue ‘meet and greet’ parking companies, even though many of them have ‘Gatwick’ in their company name.
“Legally these firms can operate on the airport as long as they do not break our bye-laws.
“If passengers are considering using an off-airport meet and greet parking provider, they should check that they have a good reputation on Trustpilot, Trip Advisor or any other reliable means.
“For complete piece of mind, I would however strongly recommend that passengers use official on-airport parking.”