Kapital Bank CEO Farid Huseynov spoke about the bank’s leadership in digital transformation, innovation, and sustainability. From AI-powered solutions to fostering a global financial ecosystem, Huseynov shared insights on Kapital Bank’s customer-centric strategies and commitment to environmental and social responsibility.
During Sibos 2024, Kapital Bank CEO Farid Huseynov shared insights with Transaction Banking Editor Gilly Wright on the bank’s journey to becoming a leader in digital transformation and innovation. Kapital Bank’s focus on customer-centricity drives its adoption of technologies like AI and big data analytics to anticipate customer needs, personalize services, and enhance user experiences. The bank’s flagship Birbank mobile app exemplifies this, serving over 3 million users monthly with continuous improvements based on customer feedback.
Huseynov also emphasized Kapital Bank’s role in fostering a broader financial ecosystem that integrates banking with beyond-banking solutions. The bank actively supports startups and partners with universities to cultivate innovation both externally and within its workforce, through initiatives like the Kickbox Project.
The conversation also highlighted Kapital Bank’s commitment to sustainability through its ESG strategy, which includes reducing paper use, planting trees, and supporting community-driven CSR efforts via the Red Hearts Foundation. As a major sponsor of international innovation summits, Kapital Bank blends technological leadership with a focus on societal impact.
Huseynov’s insights at SIBOS 2024 underscored how Kapital Bank is shaping the future of banking while addressing the evolving demands of customers and global challenges.
