Mon. Sep 16th, 2024
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A HOTEL receptionist has revealed the major “guest no-nos” including why you should never use third-party bookings – even if they’re cheaper.

The experienced concierge took to TikTok to share some of her biggest annoyances with hotel guests.

A hotel receptionist revealed the biggest 'guest no-nos'

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A hotel receptionist revealed the biggest ‘guest no-nos’Credit: Getty

In the video, she explained that there are several “unspoken rules” visitors should be aware of when booking, arriving, and enjoying the hotel’s facilities.

The receptionist’s video was captioned: “Somebody had to tell y’all how to act.”

She said: “I work a front desk at a hotel and I’m gonna read off a list of things you should not do as someone who is coming to visit a hotel.”

The list included:

  • Don’t show up late and expect the room to still be available—especially not a day late
  • Book directly with the hotel rather than through third-party booking sites
  • Remember your manners
  • Try not to get mad at employees
  • Do not bring your kids to the bar or any adult event
  • If you’ve had issues with the hotel, be sure to tell the staff so they can help resolve any grievances.

Thousands of viewers liked and commented on the receptionist’s video, with many agreeing with her list.

“I agree,” commented one user.

“Always book directly through the hotel. Hotels usually don’t honour status of you book through a third party.”

“It’s always cheaper to book direct,” said another.

While another hotel employee wrote: “As a front desk employee at a hotel, I wholeheartedly agree with you.”

Etiquette expert reveals the items holidaymakers can take from a hotel room

It comes after a hotel safety expert revealed why Brit holidaymakers should always ask for two room keys when staying at a hotel.

Checking into a hotel is an exciting time; however, the holiday buzz can cause many travellers to drop their guard.

Security expert Carolyn Pearson is a businesswoman who is dedicated to making travel safer.

As the CEO and Founder of Maiden Voyage, she shares safety tips, tricks, hacks and advice with holidaymakers, including why travelling with two hotel room keys is important.

She told Sun Online Travel: “When you get to your hotel make sure to ask for two room keys at reception, especially if you’re travelling solo.

“This is so other holidaymakers will think you’re staying with somebody else, giving you an extra layer of safety.”

It follows this etiquette expert advice on what hotels guest can do to avoid creating more work for staff

And a travel guru has given their top tips on how to bag yourself a luxury hotel room even if they claim to be sold out online or near impossible to book.

The hotel receptionist’s list of “guest no-nos

  • Don’t show up late and expect the room to still be available—especially not a day late
  • Book directly with the hotel rather than through third-party booking sites
  • Remember your manners
  • Try not to get mad at employees
  • Do not bring your kids to the bar or any adult event
  • If you’ve had issues with the hotel, be sure to tell the staff so they can help resolve any grievances

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