WHATSAPP provides an easy way to stay in touch with loved ones across the globe – but the app has a dark side.
The messaging app is available on both iPhone and Android devices and is projected to surpass 3 billion active users this year.
2
While WhatsApp quickly built a loyal following, it was thrust further into the limelight following its 2014 acquisition by Meta.
This popularity made it a target for scammers – and as criminals continue to flock to the platform, users must exercise caution.
In one scheme, an unknown sender will claim you’ve been invited to use an upgraded service called WhatsApp Gold.
However, there’s a catch – no such app exists.
The message contains a link that will prompt you to enter your personal information or immediately infect your device with malware.
You may also receive a message from someone posing as a friend or relative in what is known as an impersonation scam.
The fraudster will urge you to rush into a decision, demanding you disclose private details or asking you to send money for some serious matter.
Cybercriminals also engage in tech support scams by posing as legitimate representatives from companies like Apple.
These schemes are similar to email phishing attempts and “vishing,” or voice attacks carried out over the phone.
The scammer will ask you to verify your identity by providing a code you received through a message.
However, it is crucial you refrain from doing so, as the code will surrender access to your account.
Other types of scams will claim you’ve won a prize or been selected in a raffle. They are usually accompanied by a link leading to a spoofed, virus0-laden website.
Other scammers will pose as a charity and beseech you to send money.
One of the most prevalent types of scams – often targeting older adults – involves emotional manipulation.
2
A scammer will attempt to build a romantic relationship with you to gain your trust. This can take months or even years.
Once you’re comfortable, the scammer will begin to request money or personal information, finally exposing the plot.
So how can you avoid becoming a victim in the first place?
Begin by locking down your account and making it as secure as possible.
While WhatsApp does not require a password to sign in, you can enable a passkey, which is a safer authentication method that uses biometric information like your fingerprint or face.
Passkeys can be added under the “Account” tab in “Settings”
WhatsApp – a quick history
Here’s what you need to know…
- WhatsApp was created in 2009 by computer programmers Brian Acton and Jan Koum – former employees of Yahoo
- It’s one of the most popular messaging services in the world
- Koum came up with the name WhatsApp because it sounded like “what’s up”
- After a number of tweaks the app was released with a messaging component in June 2009, with 250,000 active users
- It was originally free but switched to a paid service to avoid growing too fast. Then in 2016, it became free again for all users
- Facebook bought WhatsApp Inc in February 2014 for $19.3 billion / £14.64 billion
- The app is particularly popular because all messages are encrypted during transit, shutting out snoopers
- As of 2024, WhatsApp has over 2.78 billion monthly users globally
In addition to advanced security measures, it is important to use common sense.
Never reply to messages from unknown numbers, as this will confirm that your account is active and make you a target for future scams.
If you receive a message from someone claiming to be a friend or family member, contact that person off WhatsApp to verify the sender’s identity.
Cybersecurity experts advise users to refrain from clicking links and attachments without verifying their identity first, as they can contain malware.
Lastly, if you receive an unexpected message asking you to pay for something, don’t oblige. More often that not, this is a scam.