Home Bargains put out a “DO NOT USE” alert after TJ Morris Ltd discovered their PIFCO Convector Heater with Turbo and Timer was at risk of going up in flames.
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The budget retailer wrote in their warning that all heaters bought between November 1 2023 and December 12 2023 should not be turned on.
This is down to a “risk of overheating and fire due to an incorrect fuse size in some heaters”, explained Home Bargains.
Customers who bought the faulty heaters from Quality Save stores have also been told to stop using theirs immediately.
The product recall PO/Batch Codes are:
- 596131 / 596133
- 596140 / 596141
- 596147 / 596148
- 596149
What you should do
If you have one of the recalled heaters, Home Bargains warned customers “DO NOT USE IT”.
Instead you should:
• Check if you have bought the affected batch codes – this information can be found on the side of the heater close to the control panel.
• You can check your code by taking a picture or writing down the PO/batch codes listed above for reference at home.
• To be given a full refund you can return it to your local Home Bargains or Quality Save store.
“We apologise for any inconvenience caused,” the store added.
What are my rights to a refund?
If you’re returning a recalled product, your rights to a refund depends on whether the fault makes the product unsafe.
Sometimes companies will repair the product, for example by fitting a new part instead of offering a refund.
But, if a fault makes a product unsafe to use and it is too difficult to fix, the Consumer Guarantees Act states you may have the right to claim a replacement or a refund.
You can read more about your rights concerning a recalled product in our guide.
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